Skip to main content

Consulting & Planning

Switching to a new business system can feel overwhelming – but it doesn’t have to be. From the first planning workshop to go-live and beyond, we keep the process clear, structured and low-stress.

Every business is different – so every DSM setup is, too. That’s why we involve your team from the start, making sure the system fits how you actually work.

The DSM Implementation Roadmap

The DSM roadmap shows your implementation journey – from first planning steps to full operation.

Scroll down to explore each step in detail.

The DSM Implementation Roadmap

What to Expect from Your DSM Project

See what happens – and when – from first meeting to full rollout.

Phase 1 - Pre-Analysis

Understand your needs, set clear goals.

Before we begin, we take the time to understand your business needs. Our experts visit your company to analyse workflows and identify key requirements.

Together, we define:

  • Which functions your company needs
  • What DSM can support
  • Success criteria, risks and budget

We assess potential risks upfront, ensuring there are no surprises later in the process.

Once the green light is given, we proceed to planning.

Phase 2 - Preparation

Turn insights into an actionable plan.

We create a structured project plan with clear milestones.

  • Workshops are scheduled with your team
  • A test environment is set up for trial configurations
  • Key stakeholders align on process decisions

This phase ensures that expectations are clear before moving forward.

Phase 3 - Data & DSM Setup

Configure the system and bring your data to life.

With the project framework in place, we move into system configuration and data setup:

  • Data migration: importing relevant data into DSM
  • System setup: configuring workflows, permissions, and integrations
  • Initial testing; ensuring data accuracy and functionality

Your team is actively involved in finalising workflows – so DSM fits your daily operations from day one.

Phase 4 - Follow-Up

Test everything, confirm readiness, and go.

With DSM configured, we run a structured follow-up and validation process:

  • Flow testing; verifying all business processes function as expected
  • Go/No-Go checkpoint; confirming readiness for go-live

This ensures that your business is fully prepared for the transition.

Phase 5 - Go Live

Launch day – with full support from our experts.

We start with a DSM introduction course to prepare your team for launch.

What to expect on go-live day?

  • Your old IT system is switched off and DSM goes live
  • Expect a 2–3 day transition period, supported on-site by our consultants to keep everything running smoothly.

The first days focus on getting core functions operational. Additional modules and integrations follow in stages.

Phase 6 - Transition to Operation

Move from project to business as usual – with guidance at every step.

We ensure a smooth handover with dedicated follow-up support:

  • Two mandatory follow-up days to assist with the first month-end closing
  • Your team is gradually transitioned to JMA’s DSM support team
  • A final project report is delivered

Even after go-live, we’re here to help you optimise and scale your DSM solution.

Choose an IT partner that knows your industry

35 years of industry experience
Certified DSM experts
who understand your business
Proven implementation framework
Dedicated consultants
and post go-live support