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DSM Support

Practical answers. Industry insight. People who speak your language.
Support staff assisting a customer in a modern office environment
When something isn’t working or you just need a hand, our DSM support team is here to help. Whether it’s a system error, a tricky setup, or just a “how do I…?” moment, we’ve got your back.

Support that understands your business

We know machinery dealerships inside and out – and we hire for it. Many of our DSM support specialists come directly from the industry, so they understand how things work in the real world. That means faster help, fewer misunderstandings, and better advice.

  • Did you know?
    95% of our support cases are picked up within 30 minutes.

What we can help with

  • Navigating DSM features
  • VAT setup and financial reporting
  • Machine and part configuration
  • Document capture and Excel integration
  • Data overviews, role centres and permissions
  • And much more

We are easy to reach

You can contact us by phone or email – whichever works best for you. If you email us, we’ll pick it up as soon as someone is available.

Need help now?

Call +45 8711 0000 or write to This email address is being protected from spambots. You need JavaScript enabled to view it..

What support includes – and when we’ll hand it over

Our DSM support team is here to help with your daily system use. But some requests go beyond standard support – like training new employees, walking through complex workflows, or offering strategic guidance.

In those cases, we’ll recommend handing the case over to our consulting team. They’ll be better equipped to give you the time, attention, and advice you need.

Book a demo with our DSM experts

The best way to understand how DSM can optimise your business is to see it for yourself.
 CEO & Sales Manager, Johnny Krogh

Book a demo

Fill in the form below or contact us at sales@jma-dsm.co.uk, and we’ll be in touch shortly.

Our CEO & Sales Manager, Johnny Krogh, will personally guide you through a live DSM demo tailored to your business.
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