Practical answers. Industry insight. People who speak your language.
When something isn’t working or you just need a hand, our DSM support team is here to help. Whether it’s a system error, a tricky setup, or just a “how do I…?” moment, we’ve got your back.
Support that understands your business
We know machinery dealerships inside and out – and we hire for it. Many of our DSM support specialists come directly from the industry, so they understand how things work in the real world. That means faster help, fewer misunderstandings, and better advice.
Did you know? 95% of our support cases are picked up within 30 minutes.
What we can help with
Navigating DSM features
VAT setup and financial reporting
Machine and part configuration
Document capture and Excel integration
Data overviews, role centres and permissions
And much more
We are easy to reach
You can contact us by phone or email – whichever works best for you. If you email us, we’ll pick it up as soon as someone is available.
Need help now?
Call +45 8711 0000 or write to This email address is being protected from spambots. You need JavaScript enabled to view it..
What support includes – and when we’ll hand it over
Our DSM support team is here to help with your daily system use. But some requests go beyond standard support – like training new employees, walking through complex workflows, or offering strategic guidance.
In those cases, we’ll recommend handing the case over to our consulting team. They’ll be better equipped to give you the time, attention, and advice you need.
Book a demo with our DSM experts
The best way to understand how DSM can optimise your business is to see it for yourself.