Skip to main content
Efficient Field Service Management with DSM Field Service Management

Stay updated in real time with DSM Field Service Management

Keep your entire service team connected—from technicians in the field to supervisors planning the day and managers overseeing operations. With real-time updates and full access to machine history, you’re always prepared for the task ahead. 

  • Instant updates on tasks & schedules – no need to call back to base
  • Machine history at your fingertips – be fully prepared before you arrive
  • Mobile-friendly tools – keep technicians and planners connected anywhere
  • Automated workflows – cut admin time and speed up invoicing

Seamlessly integrated with DSM Business Central, this Power App helps you plan smarter, work faster, and keep service operations running smoothly.

No matter if you're planning schedules or handling service tasks on-site, DSM Field Service Management gives you the tools to work smarter and more efficiently. Two dedicated Power Apps keep both supervisors and technicians connected and in control—wherever they are

download product sheet
DSM Field Service Management offers two dedicated Power Apps designed to simplify daily operations for supervisors and technicians.

Apps designed for your workday

DSM Field Service Management includes two dedicated Power Apps that make daily service operations easier for supervisors and technicians.

  • DSM Service Planner – See every task at a glance and plan your team’s day with real-time updates.

  • DSM Field Service – Stay on top of service tasks on the go with instant access to work orders and machine history.

Built with field service experts and end users, these apps are designed for real-world service needs—helping you plan better, cut admin work, and stay connected in real time. Plus, they adapt as your business grows.

DSM Service Planner – the supervisor’s tool

Plan efficiently with full real-time visibility

DSM Service Planner helps supervisors stay in control of service operations from start to finish. Designed for modern field service, it replaces outdated manual planning with automated, real-time task management.

  • Plan visits, allocate resources in seconds, and adjust schedules in real time based on team availability.
  • Track technician progress in real time.
  • Improve efficiency & response times.

With a flexible setup that adapts to your workflow, DSM Service Planner helps you optimise service planning, reduce delays, and keep operations running smoothly.

Make planning easy with flexible views

Choose the view that fits your workflow—whether you need a detailed task list, a day-by-day breakdown, or a full weekly planner.

Speed up invoicing with real-time updates

Track technician progress instantly and complete work orders faster. Get accurate invoicing without delays.

Ensure quality with custom checklists

Create checklists for warranty, service, and claims to standardize processes, prevent errors, and maintain high quality.

Powered by DSM Business Central

Manage service contracts, invoicing, and warranty cases directly within DSM Business Central.
DSM Service Planner – the technician’s tool

DSM Field Service – the technician’s tool

    Stay on top of tasks—anytime, anywhere

    DSM Field Service keeps technicians connected in real time. Get instant access to service history, manuals, and task updates—no need to call back to base.

    Log work effortlessly with voice-to-text, photos, and videos, ensuring accurate and efficient documentation.

    Access machine history instantly

    Get full service history and manuals on the go—plan follow-ups, improve servicing, and provide proactive customer advice.

    Log time and track materials with precision

    Log time manually or use the start/stop feature. Scan materials to update inventory automatically—ensuring accurate tracking of parts used.

    Complete tasks faster in the app

    Track tasks, close work orders, and complete checklists digitally—no paperwork, no delays.

    Stay in control of inventory at all times

    Manage inventory on the go with max/min stock control, automated reordering, and real-time stock visibility—from the main warehouse to service vehicles.

    Document work with voice-to-text

    Use voice-to-text, photos, and videos to capture job details instantly—no more handwritten notes.

    Find customer data and locations instantly

    Access customer details, contact them directly, and use built-in navigation to reach service locations without delays.

    See DSM in action – book a tailored demo!

    Fill in the form below or contact us at sales@jma-dsm.co.uk. We’ll follow up soon!

    Our CEO & Sales Manager, Johnny Krogh, will personally guide you through a live DSM demo, tailored to your needs, with time for questions.
    By submitting this form, you agree that we store and process your information to respond to your enquiry. You can withdraw your consent at any time. Read more in our privacy policy.