Digital solutions for machinery dealers
Struggling with disconnected systems and manual processes? Your dealer management system might be holding you back.
At JMA, we build on Microsoft Dynamics 365 Business Central and extend it with industry-specific solutions — giving you one connected system and full control.
Dealer Service Management (DSM)
Dealer Service Management (DSM) is a complete business system built specifically for machinery dealers.
DSM connects your core business processes across sales, service, warehouse, and finance — all in one system.
With DSM, you get four fully integrated modules:
- CRM & Machinery Sales
- Service Management
- Warehouse Management
- Financial Management
DSM Integrations
DSM integrates with over 65 suppliers, manufacturers, and platforms — enabling automated data flow across your entire business.
Some of our most popular integrations include:
- Price & product updates
- Manufacturer data sync (e.g. AGCO, CNH and Kubota)
- Spare parts integrations
- Machine listings to external marketplaces
- Self-service portals and webshop connections
DSM Services
A successful DSM implementation is about more than software. Our certified consultants ensure a smooth rollout with hands-on training and post go-live support.
We support you through:
- Consulting and planning
- Implementation and training
- Post-go-live support
DSM Managed Services
With JMA’s Managed Services, you can outsource key IT tasks to ensure your DSM solution runs securely and reliably — without added complexity.
We help with:
- Cyber security and monitoring
- IT support
- Cloud hosting and backup
Built on Microsoft Dynamics 365 Business Central
DSM is built on Microsoft Dynamics 365 Business Central — giving you a reliable ERP foundation combined with industry-specific functionality for machinery dealers.
Together, it gives you full control of your business in one connected system.
